About
About ClinicFees.ca
ClinicFees.ca is a patient-friendly Ontario education site that explains clinic fees and uninsured services that may not be covered by OHIP.
Why ClinicFees.ca exists
Clinic fees can be confusing. Patients may receive an invoice for a form, note, medical record request, missed appointment, third-party request, or another uninsured service and wonder why a fee applies.
ClinicFees.ca explains these topics in plain language so patients can understand the basic issues and ask their clinic informed questions.
What this site does
Explains common questions
The site explains OHIP and uninsured services, forms and notes, medical records, missed appointments, third-party requests, invoices, payments, privacy, and clinic communication.
Uses plain language
Information is written to help patients understand why a fee may apply and what questions they can ask their clinic.
Focuses on Ontario
The Patient Guide focuses on Ontario, OHIP, and the general rules and professional guidance that may apply to uninsured services.
Supports clearer conversations
The goal is to make conversations about clinic fees clearer and more respectful for patients and clinic teams.
What this site does not do
ClinicFees.ca provides general education only. It does not determine whether a specific service is insured, billable, taxable, permitted, waived, collectible, or appropriate in an individual situation.
- It is not a government or OHIP website.
- It is not a medical clinic or clinic portal.
- It does not collect personal health information or access clinic records, invoices, receipts, or statements.
- It does not process payments.
- It does not provide individual medical, legal, tax, accounting, financial, regulatory, or privacy advice.
How patients should use this site
Use ClinicFees.ca as a general starting point. Questions about a particular invoice, fee, payment, form, medical record request, or clinic policy should be directed to the clinic involved.
- Ask what service or request the fee relates to.
- Ask whether the clinic has a written uninsured services policy or fee list.
- Ask for clarification before the service is provided whenever possible.
- Ask whether a receipt will be provided after payment.
- Ask what options may be available if payment is difficult or you have a concern.
Important note
ClinicFees.ca provides general education only. It does not determine whether a specific service is insured, billable, taxable, permitted, waived, or collectible. Your clinic's own policy and applicable Ontario rules apply.